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Shipping & No Hassle Return Info
Your order is processed through Pay Pal, a highly trusted web merchant, where your information is better protected.
We ship to the address provided to us through Pay Pal, be sure it is up to date and accurate. If you need to ship to a different address, please contact us through our contact page, before placing the order to advise us on the address to send your order to.
We value our customers privacy and only collect the information needed to process and ship your order. We NEVER share or sell your information.
No Hassle Returns:
With our 100% Satisfaction Guarantee comes our No Hassle Return policy. We stand behind the quality of the items we offer and if at anytime you're unhappy with your order for any reason, please contact us at 703-594-0299 or by email at firstname.lastname@example.org, and tell us how we can serve you in fixing the problem. Please contact us before returning an item to us.
Copyrighted items (patterns, books, CD's, etc.) canot be returned.
The Originial Shipping & Handling fees are not refunded.
Each order is carefully inspected for accuracy & quality before being sent on its way to you. But, if by chance you receive a damaged item we will cheerfully replace it. After contacting us, the buyer (that's you) will ship the damaged item to Little PInk Rose along with a description of the damage. In the case of defective items you will be reimbursed for the shipping costs. After we have received the defective item, we will send an identical undamaged item (if available) to you at no additional cost. If identical items or fabrics are no longer available we will do our best to replace it with a similar item.
Buyers Remorse or Any Other Reason:
Our products may be returned for a refund within 30 days of original purchase, provided they are unopened, in “like-new” condition and able to be sold. The shipping on these returns is at the expense of the buyer. Original handling fees are not refundable.
Send ALL returns to:
Little Pink Rose Quilting & Sewing
10749 Jeb Stuart Ct.
Bristow, VA 20136
Please contact us with details about the reason for your return at email@example.com before sending a return. Please package the items you are returning so that they arrive clean, dry and undamaged. Include in your return package the item(s) being returned, a copy of the original sales reciept, a note descriping the reason for the return (i.e. describe the defect, etc), your email address, your shipping address and phone number.
International Rates Everywhere Else
All Virginia Residents will be charged the Virginia state sales tax of 5% in addition to all regular charges and shipping fees.