This is a Smoke-Free and Pet-Free Shop and Creative Studio
Shipping and Return Policy


Order Processing:

Your order is processed through Pay Pal, a highly trusted web merchant, where your information is best protected.
We ship to the address provided to us through Pay Pal, be sure it is up to date and accurate. For your protection we only ship to the address you have provided through Pay Pal.



Privacy Policy:

We value our customers privacy and only collect the information needed to process and ship your order. We NEVER share or sell your information.


Shipping:
  • If you would like to add insurance to your package, please contact us and you will be charged, through Pay Pal, the amount charged by USPS.
  • Most orders ship within 24-48 hours of being placed.
  • Orders placed on weekends or Holidays will be processed on the next business day.
  • This is a family run business, so on those rare occasions of family emergencies or vacations, an exception to this policy will be clearly posted on all pertinent shopping pages.
United States Customers:
  • We ship using USPS First Class and Priority Flat Rate Mail. 
Domestic Rates:
Amount Purchased Shipping Rates
$0.01 - 40.00 $6.00
$40.01 - 100.00  $12.65
$100.01 - $200.00 $17.90
$200.00 FREE
 
 
International Customers:
  • Your order will be shipped through USPS using Priority Flat Rate Mail International. 
  • Any customs, duties, taxes and exchange rate fees are the sole responsibility of the customer. Your shipping charges do not include any customs fees, duties taxes or exchange rate fees.
  • The customer is responsible for any licenses or permits that their country requires to receive a shipment from Little Pink Rose.
  • Customs forms will be marked as Merchandise and include the total for products purchased.
  • The USPS does not track Flat Rate Envelopes once they have left the U.S. and due to their policy we cannot be held responsible for these packages once they have left the US. It is very rare that one of these packages goes undelivered.
     
Canadian Rates
Amount Purchased Flat Shipping Rates
up to $40.00 $20
$40.01 - $100.00 $41
$100.01 - $200.00 $53
$200.01 - $300.00 $90
$300.01 - $350.00 $120
Above $350.00 Additional Charges May Apply

 
All Other International Rates
Amount Purchased Flat Shipping Rates
up to $40 $25
$40.01 - $100.00 $59
$100.01 - $200.00 $79
$200.01 - $300.00 $115
$300.01 - $350.00 $140
Above $350 Additional Charges
May Apply
 

 
Taxes:
All Virginia Residents will be charged the Virginia state sales tax of 5.3% in addition to all regular charges and shipping fees.

Return Policy

Returns for Damaged Items:

Most of the items we sell and ship are not vulnerable to being damaged during shipping, but if you receive a damaged item we are happy to replace it within 30 days of the original purchase. Ship the item back to Little Pink Rose with a description of the damage and we will ship you an identical item (when available) to replace the damaged item. If the damaged item is no longer in stock we will work with you to find an acceptable replacement item. When making a return include a copy of the receipt, your email address, shipping address and phone number.


Returns for Buyer's Remorse:

With buyer's remorse you may return any unopened and in like-new condition within 30 days of the original purchase for a store credit. The returned items must include a copy of the receipt, your email address, shipping address and phone number.

Items sold in our deep discount sales are sold as "final Sale" items. We will not give store credit or refunds for these items. You are free to resell these items.

Custom Quilts & Merchandise:

No returns on custom quilts or merchandise.

SEND ALL RETURNS TO:

Little Pink Rose Quilting and Sewing
111 Van Horn LN
Stafford, VA 22556